mohd88 Privacy Policy

1. Introduction

mohd88 ("we", "us", "our", "the Platform") operates the website located at https://mohd88.one and all associated services, including online casino games, sports betting, and related features directed at adult residents of Malaysia. This Privacy Policy ("Policy") sets out in detail the manner in which mohd88 collects, processes, stores, transfers, and protects personal data relating to users of the Platform ("you", "Member", "Player").

By registering an account on mohd88 or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and you consent to the processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions, which also govern your use of the Platform.

If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and may request closure of your account by contacting our support team.

2. Personal Data We Collect

mohd88 may collect the following categories of personal data from or about you:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Malaysian IC number or passport number) as required for age and identity verification.
• Contact Data: Email address, mobile telephone number, and residential address (including state and postcode within Malaysia).
• Account Data: Username, password (stored in hashed form only), account preferences, and security settings including two-factor authentication configuration.
• Financial Data: Payment method details sufficient to process deposits and withdrawals (e.g., bank account number, e-wallet identifiers for Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX). mohd88 does not store full credit or debit card numbers on its servers.
• Transaction Data: Details of all deposits, withdrawals, bets, wagers, bonus claims, and game results associated with your account, denominated in Malaysian Ringgit (MYR).
• Technical Data: Internet Protocol (IP) address, browser type and version, device type, operating system, time zone setting, and session identifiers collected automatically during your use of the Platform.
• Usage Data: Information about how you interact with the Platform, including pages visited, features accessed, session duration, and betting patterns.
• Communications Data: Records of communications between you and the mohd88 support team, including live chat transcripts and email correspondence.

3. How We Collect Your Data

mohd88 collects personal data through the following mechanisms:

• Direct Collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically via cookies, web beacons, server logs, and similar tracking technologies as you interact with the Platform.
• Third-Party Sources: Verification data received from identity verification service providers and fraud prevention agencies used to confirm the accuracy of the information you provide during registration.
• Payment Processors: Transaction confirmation data received from Malaysian payment processing partners including FPX, DuitNow, and e-wallet operators.

4. Purpose of Processing Your Data

mohd88 processes your personal data for the following specific purposes:

• To create, maintain, and administer your mohd88 member account.
• To verify your identity and confirm that you meet the eligibility requirements for use of the Platform, including the mandatory 21+ age requirement.
• To process deposits, withdrawals, and all financial transactions associated with your account in Malaysian Ringgit.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other forms of financial crime in compliance with applicable anti-money laundering (AML) obligations.
• To provide customer support and respond to your enquiries and complaints.
• To send you transactional communications related to your account, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about mohd88 offers and bonuses, where you have consented to receive such communications or where we have a legitimate interest in doing so.
• To comply with our legal and regulatory obligations under applicable gaming authority requirements.
• To improve, maintain, and develop the Platform and its features based on aggregated usage analytics.
• To enforce our Terms & Conditions and protect the rights and interests of mohd88 and its members.

5. Legal Basis for Processing

mohd88 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and mohd88 (i.e., provision of the gaming and betting services you have signed up for), including account management, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including AML obligations, age verification requirements, and record-keeping mandated by gaming authorities.
• Legitimate Interests: Processing conducted for the legitimate business interests of mohd88, including fraud detection and prevention, platform security, and internal analytics — provided such interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications and the use of non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Data Sharing and Disclosure

mohd88 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: Malaysian and international payment service providers (including FPX, DuitNow, Maybank, CIMB, Touch 'n Go eWallet, Boost, and GrabPay) as necessary to process your financial transactions.
• Identity Verification Providers: Third-party KYC (Know Your Customer) and age verification service providers used to fulfil our regulatory obligations.
• Fraud Prevention & AML Services: Agencies and databases used to screen transactions and account activity for fraudulent or money-laundering patterns.
• Gaming Technology Providers: Game studios and platform technology providers who require access to limited account data to deliver game services.
• Regulatory Authorities: Gaming regulators, law enforcement agencies, and government authorities where required by law or court order.
• Professional Advisers: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.

All third parties with whom mohd88 shares personal data are required to process that data only in accordance with our instructions and applicable data protection requirements.

7. Data Retention

mohd88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including:

• For the duration of your active membership with mohd88.
• Following account closure, for a minimum period of five (5) years as required by anti-money laundering regulations applicable to online gaming operators.
• For such longer period as may be required to resolve outstanding disputes, investigations, or legal proceedings involving your account.

When personal data is no longer required to be retained, mohd88 will securely delete or anonymise that data in a manner that prevents its recovery or reconstruction.

8. Cookies and Tracking Technologies

mohd88 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session state, and collect analytics data. The categories of cookies we use include:

• Strictly Necessary Cookies: Required for the Platform to function correctly, including authentication cookies that keep you logged in to your mohd88 account during a session.
• Performance and Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use the Platform, enabling us to identify and address usability issues.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience on mohd88.

You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the mohd88 Platform, including the ability to remain logged in to your account.

9. Security Measures

mohd88 implements and maintains a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the mohd88 Platform.
• Hashed and salted storage of all account passwords — plaintext passwords are never stored.
• Two-factor authentication (2FA) availability for all member accounts.
• Access controls restricting internal access to personal data to authorised personnel on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Automated monitoring for suspicious login activity, with real-time alerts sent to Members when unrecognised device access is detected.

While mohd88 takes all reasonable precautions to protect your data, no online system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, mohd88 will notify affected Members and relevant authorities as required by applicable regulations.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to your personal data held by mohd88:

• Right of Access: You may request a copy of the personal data mohd88 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our retention obligations under gaming regulations.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to Object: You may object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the mohd88 support team via live chat or email at [email protected]. We will respond to verified requests within 30 days.

11. Children and Minors

The mohd88 Platform is strictly intended for adults aged 21 years and over. mohd88 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration process, and any account found to belong to a person under 21 will be immediately suspended and any personal data associated with that account will be deleted in accordance with our data minimisation obligations.

If you believe that a minor may have registered on the Platform, please contact our support team immediately so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

mohd88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Any updated Policy will be published on this page with a revised "Last Updated" date at the top of the document.

Where changes are material, mohd88 will endeavour to notify Members via email or in-account notification prior to the changes taking effect. Your continued use of the mohd88 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.